The match game
I agree with Batjew about the matching service. From what I understand (and I could be totally wrong here) its first goal is to match you with someone of similar skill level. Barring that, its second goal is to match you with someone within 30 seconds. I think that Blizzard should implement a system that allows you to see who you are going to be paired up with and cancel out of it if it’s someone much higher than you. They should also give you the option of turning off the thirty second timer. I would rather it search for a few minutes to find another player close my skill level than drop me into a game with Keyser fucking Soze. Of course that still doesn’t solve the problem of people creating new accounts just to appear as lower level players.